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Is it safe to order online?
We use 'Secure Socket Layer' technology (SSL) to encrypt your payment, to ensure your card details are safe. Verified by Visa and Mastercard SecureCode (3D Secure) is also in place where set-up by you, to provide further security. You can identify a secure connection when the usual 'http' page address prefix changes to 'https'. You may also see a small padlock icon indicating that the page is secure, depending on the Internet browser you are using.

What countries to you deliver to?
We currently deliver our Watches to most countries and territories, including the United Kingdom, Europe, USA, Canada, Australia, China, South Korea, Singapore, Japan, Taiwan, and South America. If your country is not listed at checkout, please contact us and we will advise whether it is possible to deliver to you.

I haven't received my order - what should I do?
Delivery times to the UK are normally 1-2 working days from dispatch. For Europe 5-7 working days and the Rest of the World 7-10 working days. This does not include Bank / Public Holidays - please allow more time during holiday periods. Unless via courier, the national postal services in the respective countries handle all orders. If you have concerns about an order please contact us and we can track for you.

Information on the required delivery
* The information needed for shipping is your full name, address and telephone number. Please be informed that we can send your order by ZIP CODE address, and PO Boxes or similar addresses are not available for shipping.
* Please ensure that you enter the address correct delivery and contact number.
* Please allow 7-10 days for delivery of your item.
* We will send you your tracking number in 36-48 hours after receiving your payment.

Shipping method
Normally, we use DHL and EMS as shipping method. But for some counties, we will use EMS as shipping methode.Tous products have graduite delivery.